Why 'The Customer is Always Right' is Wrong

In this enlightening episode of the SOP, Jordan Paris challenges the long-standing business mantra: Do customers really come first? Jordan deconstructs a common misconception, arguing that prioritizing customers over team members is, in fact, a hidden form of self-centeredness that can trickle down negatively. Dive into this counterintuitive perspective and discover why putting your team first is the key to genuine success.

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